When viewing documents, a PDF will open a separate window. Try the steps below to fix the most common viewing and printing issues:
- Check that a current version of Adobe Acrobat Reader is installed on your computer. If not,
download now.
- Temporarily disable your web browser's pop-up blocker setting. Hold down the
CTRL key while clicking on the document. Keep holding the
CTRL key until the window pops up and the PDF fills in.
- Alternatively, you can permanently disable your pop-up blocker settings. In your browser, click on
Tools (located at the top left or top right of most browsers), select
Pop-Up Blocker and click on
Turn Off Pop-Up Blocker.
To disable your browser's pop-up blocker for the Wisconsin Department of Revenue website please follow the instructions for the browser you are using.
Google Chrome
The address bar is marked 
when a pop-up is blocked. Click on the icon and select "Allow."
If you do not have the
icon, or closed out of the pop-up menu before selecting "Allow", follow these steps:
- Select the menu/more icon to the right of the address bar
- Click "Settings"
- Under "Privacy and security", click "Site settings"
- Clock "Pop-ups and redirects"
- Under the section labeled "Default Behavior", select "Sites can send pop-ups and use redirects"
*More help can be found at the
Google Chrome Help Center.
Internet Explorer
- Open Internet Explorer, select the
Tools button
and select
Internet options.
- Select Privacy, and click "Settings" next to "Turn on Pop-Up Blocker"
- Type
revenue.wi.gov, select "Add" and click "Close"
- Click "OK"
Safari
- Click on
Safari and select Preferences
- Choose the "Security" icon
- Uncheck "Block pop-up windows"
- After you save/download your file, remember to go back and reselect "Block pop-up windows"
Microsoft Edge
- Select the menu/more icon to the right of the address bar
- On the left side, select "Cookies and site permissions"
- Click "Add"
- Add the websites revenue.wi.gov and if you are a My Tax Account user, add tap.revenue.wi.gov
November 16, 2022