Off-the-Shelf or Downloaded Software

​​You can prepare and electronically file your tax return using off-the-shelf or downloaded software if you have access to a computer, smartphone, or tablet with internet access.

Off-the-Shelf or Downloadable Tax Software:

  • Is available in stores and online

  • May be installed on your device to create a direct connection with the private vendor software company to prepare, e-file, and/or store your tax returns

  • A private vendor software company can charge a fee for their products and services that will vary in price and features

  • We can process tax returns received from software products, but we do not guarantee the accuracy, features, or performance of the software

Additional Information about Online Filing:

Note: When you claim certain credits on your return (for example, the homestead credit), you must send documentation to verify the credit claimed. The Form W-RA lists which credits need additional documentation. If you need to send additional documents to verify a credit you claimed, you must send the documents within 48 hours of e-filing by:

Caution: If you are submitting a paper return, do not include Form W-RA. This form will prevent your return from being processed correctly.

October 11, 2023​​​​​