Pay by Credit Card

1. ​What taxes can be paid by credit card?
   


2. Which credit cards are accepted?


3. Is there a fee for paying by credit card?


4. Can I file my return now and pay later?


5. How do I pay by credit card?


6. Can I make a partial payment?


7. What do I need to make a credit card payment?


8. Is this a private and secure payment option?


9. Where do I get more information about ACI Payments, Inc.?

1. What taxes can be paid by credit card?

   You can pay by credit card for any of the payment types listed below. The ID number you use to make your payment varies based on payment type. The acronym in parentheses after the payment type indicates which ID number to use for that type:

   • Social Security Number (SSN)
   • Federal Employer Identification Number (FEIN)
   • 15-digit Tax Account Number (TAN)
     
     • This number is on the notice you received; if you cannot find it contact us at DORIncome@wisconsin.gov or (608) 266-2772
       
       

     Note: The Notice of Overdue Tax has been renamed to Action Required: Overdue Balance, but ACI's system has not yet been updated with the new name.

   Individual Income Tax

   • Balance due on tax returns (SSN)
     
   • Extension payments (SSN)
   • Estimated tax (Form 1-ES) (SSN)
   • Amended return payment (SSN)
   • Notice of amount due (TAN)
   • Income office audit bills (TAN)
   • Notice of overdue tax (TAN)
     
   
   

   Corporation Tax

   • Balance due on tax returns (FEIN)
   • Extension payments (FEIN)
   • Estimated tax (Form Corp-ES) (FEIN)
   • Amended return payment (FEIN)
   • Notice of amount due (TAN)
   • Corporation office audit bills (TAN)
   • Notice of overdue tax (FEIN)
   
   

   The following Business Taxes

   • Sales & use tax returns and bills (TAN)
     • Notice of amount due payment
     • Office audit payment
     • Return payment
     • Collection (Statement of Account) payment
     • Amended return payment
     • Estimated assessment return payment
     • Notice of overdue tax payment
     
     
   • Withholding tax returns and bills (TAN)
     • Notice of amount due payment
     • Office audit payment
     • WT-7 return payment
     • Estimated assessment return payment
     • Notice of overdue tax payment
     • WT-6 file and pay
     
     
   • Dry cleaning tax returns and bills (TAN)
     • Notice of amount due payment
     • Office audit payment
     • Return payment
     • Amended return payment
     • Estimated assessment payment
     • Notice of overdue tax payment
     
     
   • Business tax registration (FEIN or SSN)
   
   
   • Business tax registration renewal (TAN)
   
   
   • Consumers occasional use (TAN)
     • Notice of amount due payment
     • Notice of overdue tax payment
     
     
   • Premier resort tax, exposition tax, and rental vehicle fees (TAN)
   • Return payment
   • Amended return payment
   • Notice of amount due payment
   • Notice of overdue tax payment
   
   

   Collections - Statement of Account Payment - Includes the following notices (TAN):

   • Installment agreement
   • Statement of account
   • Action required: overdue balance
   • Informal hearing
   • Collection agency warning
   • Internet warning
   
   
2. Which credit cards are accepted?
   

   American Express	Discover	MasterCard	VISA

3. Is there a fee for paying by credit card?

   Yes. ACI Payments, Inc. charges a convenience fee of $1.00 for payments less than $40.00 or 2.5% of the payment amount for payments greater than $40.00. The Wisconsin Department of Revenue does not receive any portion of the fee.

4. Can I file my return now and pay later?

   Yes you may pay later than your filing date if you file before the due date.

   If you pay your tax by credit card, you need to make your credit card payment on or before the due date. Failure to make your payment on the due date may result in you receiving a bill including late payment interest from the Department of Revenue. If you receive a bill, you may pay your tax due using the credit card payment option.

   The tax payment and convenience fee charge will be posted to your credit card account the next billing cycle after making the payment.

5. How do I pay by credit card?

   Go to the ACI Payments, Inc. website , or call (800) 2PAY-TAX ((800) 272-9829).

   ACI Payments, Inc. has a payment feature called Payment Reminders. This feature allows customers to receive an email reminder of upcoming payment due date(s). Set up a profile on ACI's website in My Account and let ACI know the payment types for which you would like reminders. Currently, customers can create "Payment Reminders" for all State and Local payment types that ACI supports.

6. Can I make a partial payment?

   A credit card payment is treated like any other combined remittance processing payment applied to an account. Customers can make credit card payments for any amount and as often as they choose.

7. What do I need to make a credit card payment?
   
   

   For payments using the telephone:

   Use the jurisdiction code of 5800# or 5867#, depending on the tax type you wish to pay, or enter the zip code for the state to which you would like to make a payment, and press the # key.

   Jurisdiction Code 5800 # (press pound key)

   • Individual income tax
   • Corporation tax
   • Collections - statement of account
   • Sales tax returns and billings
   • Consumer occasional use tax
   • Withholding tax returns and bills
   
   

   Jurisdiction Code 5867 # (press pound key)

   • Exposition tax
   • Rental vehicle fees
   • Business tax registration (BTR)--renewals and registration payments
   • Dry cleaning returns and bills
   • Premier resort tax
   
   

   For web or telephone payments:

   • ID number, depending on type of payment – Social Security Number (SSN), Federal Employer Identification Number (FEIN), Wisconsin Tax Number (WTN)
   • Copy of your tax return or your billing notice from the Department of Revenue
   • Tax period end date
   • For collection – Statement of Account payments, use your WTN and "media #," found on your billing notice
   • Phone number
   • Payment amount
   • Credit card number
   • Credit card expiration date
   • ZIP code of credit card billing address
   
   

   For web payments:

   • Name
   • Address
   • Daytime phone number
   • Email address
   
   
8. Is this a private and secure payment option?

   ACI Payments, Inc. uses the best encryption technology available. Credit card information is not passed to any of their government clients, and payment data is passed using hardware encryption. Transactions are processed using a leased line connection to the credit card issuers. ACI partners with VeriSign to ensure the highest level of security. For more information on privacy and security, visit ACI's Privacy Policy.

9. Where do I get more information about ACI Payments, Inc.?

   From ACI Payments, Inc. by visiting acipayonline.com.

Applicable Laws and Rules

This document provides statements or interpretations of the following laws and regulations enacted as of January 6, 2022: secs. 71.01, 71.80, 73.03, 77.76, 77.982, 77.991, 77.9941, 77.9951, 77.9964, 78.005, 78.39, 78.55, 139.01, 139.30 and 139.75, Wis. Stats.

Laws enacted and in effect after this date, new administrative rules, and court decisions may change the interpretations in this document. Guidance issued prior to this date, that is contrary to the information in this document is superseded by this document, according to sec. 73.16(2)(a), Wis. Stats.

The department welcomes your input on our guidance. Submit comments on this guidance document.

Guidance Document Number: 100066

January 6, 2022