Wisconsin Sales & Use Tax TeleFile

​File by Phone

TeleFile allows Wisconsin business owners to file and pay their sales and use tax using your touch-tone phone. You can enter your tax information in about 10 minutes or less. TeleFile is available 24 hours a day and 7 days a week except on Sundays from 5:00 a.m.-9:00 a.m. when regular system maintenance occurs.

Before filing, read the latest Wisconsin Tax Bulletin. These bulletins contain information that could affect the filing of your sales and use tax return. To obtain email alerts of current sales and use tax news and reminders, sign up for the department's Sales and Use Tax E-News.

Steps on completing TeleFile Worksheet and Voucher:

Steps on filing and paying sales and use tax with TeleFile:

  1. Call TeleFile using a touch-tone phone: (608) 261-5340 (Madison) (414) 227-3895 (Milwaukee)
  2. Enter total amounts including cents, then press the # (pound) key. Do not enter decimal points. For negative numbers, press the * (star) key first.
  3. Confirm your entries are correct when prompted
  4. Change incorrect entries before going to the next line, otherwise you will need to hang up and start over
  5. Write the calculated amounts in the shaded areas on the worksheet when prompted
  6. Follow the instructions to pay, submit and file
  7. Write your confirmation number on the worksheet
  8. Make your payment on time, if any tax is due

Frequently Asked Questions

  1. Who qualifies for TeleFile?

  2. What should I do after I finish the call?

  3. How do I pay the tax due?

  4. Can someone else TeleFile for me?

  5. Do I need to send paper copies of the return when I TeleFile?

  6. Do I need a receipt when I TeleFile?

  7. What if I make a mistake when using Telefile?


MS 5-77
Customer Service Bureau
PO Box 8949
Madison, WI 53708-8949
Phone: (608) 266-2776
Fax: (608) 327-0232
Email additional questions to DORBusinessTax@wisconsin.gov

October 24, 2017