Division of Lottery

​Division Administrator:Cindy Polzin
Telephone: (608) 261-8800

Deputy Administrator:Jean Adler
Telephone: (608) 261-6888

FAX: (608) 264-6644
2135 Rimrock Road, PO Box 8941
Madison, WI 53708-8941

The mission of the Wisconsin Lottery is to achieve the greatest possible property tax relief for Wisconsin taxpayers.

The Wisconsin Lottery has a website at https://www.wilottery.com. There you can find the most recent winning numbers, latest instant scratch tickets, game odds, and previous drawing results.

Security & Operations Bureau

The Security and Operations Bureau is responsible for the physical security, information technology security, retailer inspections and investigations, player investigations, drawings and continuity of operations planning.

Bureau Director: Vacant
Telephone: (608) 264-6604
FAX: (608) 267-4565
2135 Rimrock Road, PO Box 8941
Madison, WI 53708-8941

Product Development & Marketing Bureau

The Product Development & Marketing Bureau provides research and development of instant and terminal-generated games, market research and analysis, marketing communications (advertising, social media, public relations, winner awareness), and player relations which includes prize claims & payments as well as special events. Lottery purchasing functions are also housed in this Bureau.

Bureau Director:Chuck Klink
Telephone: (608) 264-6359
FAX: (608) 264-6644
2135 Rimrock Road, PO Box 8941
Madison, WI 53708-8941

Retailer Relations & Sales Bureau

The Retailer Relations & Sales Bureau develops and implements the Lottery's sales programs. The Bureau provides retailer recruitment and sales support through Field Marketing Representatives. The Bureau also provides key accounts management to corporate accounts as well as manages contracting and accounting functions for all retailers.

Bureau Director:Colleen Dvorak
Telephone: (608) 267-0976
FAX: (608) 264-6644
2135 Rimrock Road, PO Box 8941
Madison, WI 53708-8941

Lottery Offices and Prize Redemption Centers

Lottery tickets with prize values of less than $600 may be redeemed at Lottery retailer locations or at the Lottery's Madison or Milwaukee offices. Prizes of $600 or more must be redeemed at the Lottery's Madison or Milwaukee Office.

The following Lottery Redemption Centers are authorized to cash winning tickets up through $500,000:

Milwaukee
Department of Revenue Office
819 N. 6th Street
4th Floor Service Counter
Milwaukee, WI 53203-1682
(608) 266-7777

Madison
Department of Revenue Building
2135 Rimrock Road
Madison, WI 53713
(608) 266-7777

 

All jackpot prizes above $500,000 must be redeemed in Madison.

Offices are open Monday through Friday, 8:00 a.m. to 4:00 p.m. Citizens are encouraged to call ahead of their visit to ensure that the office will be open upon their arrival.

Retailers

Tickets are sold by retailers that contract with the Wisconsin Lottery. Retailers can only sell lottery tickets for cash and at the price established by the Wisconsin Lottery. Tickets can only be sold to persons at least 18 years of age, but minors may receive lottery tickets as gifts. Retailers receive a basic commission of 6.25% for instant scratch tickets and pull-tab tickets, and 5.5% for lotto products. In addition, nonprofit organizations may apply to sell pull-tab tickets and receive a higher commission rate. Currently there are about 3,800 retail outlets throughout the state, including convenience stores, grocery stores, service stations, restaurants, liquor stores, and nonprofit organizations.

Lottery Property Tax Credit

The proceeds of the Lottery Property Tax Credit are used to credit eligible property taxpayers for a portion of their yearly property taxes.