Division of Income, Sales and Excise Tax

​​Division Administrator: Susan Dukes
Telephone: (608) 266-9397
FAX: (608) 261-6240

Deputy Administrator:Jennifer Dambach
Telephone: (608) 261-7680

Deputy Administrator:Kyle Duerstein
Telephone: (608) 267-3247

The Division of Income, Sales and Excise Tax (IS&E) administers individual income, employee withholding, corporate franchise/income, state and county sales/use, estate, excise, recycling and other tax programs. It also administers the homestead, farmland preservation, earned income and other tax credit programs. The division's mission is to promote voluntary tax compliance, identify and address noncompliance, provide excellent service, and promote fairness and equity in tax administration. The division has approximately 825 permanent employees.


Includes the Office of Technical Services and the Office of Criminal Investigation, including Alcohol and Tobacco Enforcement.

Office of Technical Services -- directs Division legislative and rule-making activities, coordinates the administration of state tax programs, develops tax forms, publications and administrative rules, leads implementation of law changes, and provides rulings on tax issues.

Director: Nate Weber
Telephone: (608) 266-8025

Office of Criminal Investigation -- conducts criminal investigations of individuals suspected of violating Wisconsin tax laws and assists in the prosecution of the offenders. Responsible for enforcing Wisconsin's alcohol and tobacco laws.

Director: Justin Shemanski
Telephone: (608) 266-0286

Audit Bureau

Audits income, sales, withholding, motor vehicle fuel and other excise tax returns, and homestead, earned income and farmland preservation credit claims. The bureau encourages taxpayer compliance through office and field audits that may result in assessments and refunds as appropriate. The bureau provides taxpayer information and assistance.

Bureau Director: Denise Everson
Telephone: (414) 227-4858

Audit Bureau
2135 Rimrock Road, PO Box 8906 Mail Stop 5-257
Madison, WI 53708-8906
Telephone: (608) 266-2772
FAX: (608) 267-0834

Compliance Bureau

Collects all delinquent taxes and collects debts for state agencies, counties and municipalities through refund interception. With the Audit Bureau, it provides taxpayer information and assistance.

Bureau Director: Laura Clegg
Telephone: (608) 266-8222​

Compliance Bureau 
2135 Rimrock Road, PO Box 8901 Mail Stop 4-206
Madison, WI 53708-8901
Telephone: (608) 266-7879
FAX: (608) 261-6226

Customer Service Bureau

Provides accurate and understandable information by responding to taxpayer inquiries, proactively educating customers about the Department's programs and ensuring that Department forms and publications are well-designed and customer friendly.

Bureau Director: Amanda Mosel
Telephone: (608) 266-1653

Customer Service Bureau
2135 Rimrock Road, PO Box 8949
Mail Stop 5-77
Madison, WI 53708-8949
Telephone: (608) 266-2772
FAX: (608) 267-1030

Tax Operations Bureau

Annually processes over 7 million individual and business tax returns and documents while collecting over $9 billion in Wisconsin tax revenues. Issues over 2.3 million refunds totaling almost $2 billion and additional tax assessments exceeding $60 million each year.

Bureau Director: Erin Egan
Telephone: (608) 261-5235

Tax Operations Bureau
2135 Rimrock Road, PO Box 8903
Mail Stop 3-258
Madison, WI 53708-8903
Telephone: (608) 266-2772
FAX: (608) 224-5758

Division of Income, Sales and Excise Tax
Wisconsin Department of Revenue
PO Box 8933 Mail Stop 6-40
Madison, WI 53708-8933
Telephone: (608) 266-2772 -- FAX: (608) 261-6240

May 26​, 2023