1. I don't have evidence of my previous address. What should I do?

  2. Why do I need to provide so many documents?

  3. I am not comfortable submitting my social security number. What should I do?

  4. I am not comfortable submitting so much information through the mail. What should I do?

  5. If I bring my documents to a Department of Revenue office location can I receive my check immediately?


  1. I don't have evidence of my previous address. What should I do?

    Credit reports generally list your previous addresses for at least 20 years. You can request a free credit report at www.annualcreditreport.com. Other examples of documents with your previous address include:

    • Employment or school records

    • Tax returns

    • Bank statements

    • Utility bills

    If you are unable to obtain evidence of that address, you may contact the company that turned over the funds and request a letter on their letterhead confirming you are the correct owner of the property being claimed. This letter must contain identifying information about you such as your current address, date of birth, social security number, etc.

    If the property is from MetLife, Prudential Financial or John Hancock, we can try to verify your identity using your date of birth.

  2. Why do I need to provide so many documents?

    The Wisconsin Department of Revenue must make sure you are the legal owner​ of the property. We can only do this if we require the claimant to provide specific documents to prove ownership. If we receive the proper documents, it will shorten processing time.

  3. I am not comfortable submitting my social security number. What should I do?

    The Wisconsin Department of Revenue requires your social security number for tax purposes. Without it, we cannot process your claim. You must provide a document that reflects your social security number.

  4. I am not comfortable submitting so much information through the mail. What should I do?

    If you are in the Madison area, you can submit your paperwork in person.

    Wisconsin Department of Revenue
    2135 Rimrock Road
    PO Box 8982
    Madison, WI 53708

    If you do not live in the Madison area, you may add delivery confirmation to your United States Postal Service letter. You may also send your information by certified, priority or registered mail.

  5. If I bring my documents to a Department of Revenue office location can I receive my check immediately?

    No. While you may drop your documents off at our Madison location, we are unable to review and complete the processing of your claim "while you wait." We process claims in the order they are received.

February 1, 2017