What Is An Attachment

1. What is an Attachment?
   
   
2. How do I make a document suitable for attachment?
   
   
3. How do I attach my document once I have it ready?
   
   
4. Do I need to electronically attach the required documents?
   
   
5. Can I add attachments to my claim after it is submitted?
   
   

1. What is an Attachment?

   Attachments are files that accompany your online claim form to provide required documents, forms, and additional information that the Department of Revenue needs to process your claim request. Providing the documentation as an electronic attachment may reduce the time to process your claim.

2. How do I make a document suitable for attachment?

   Scan your documents - many copy or fax machines give you the ability to scan paper documents to create an attachment. Create an electronic version of a requested document by scanning the document into your computer using the scanner and software of your choice. Then, save the document in one of the acceptable formats: PDF, TIF, JPG, or BMP. Or take a picture - most cell phones save jpeg files so you can take pictures of your documents and email them to your computer. Be sure to save the files where you can find them again, like the "my pictures" folder or the desktop.

3. How do I attach my document once I have it ready?

   You must use the Attach Document link.

   1. Enter a short description of the attachment, such as Driver's License or Government-Issued ID
   2. Use the "Browse" link to locate the document on your computer
   3. Once located, select the document and click on Open to fill the appropriate file name into the location box
   4. Click "Save"
   5. The screen will refresh with information showing 1 document(s) attached
   6. Continue this step with each requested document when an electronic version is available. If you have provided an attachment that addresses several requested items of documentation, you may elect to check the box that will appear below the Attach Document link.
   7. For Unclaimed Property, click the "Change" button in the upper right-hand corner of the screen if you have to come back to a claim that you saved to finish later.
      
      
4. Do I need to electronically attach the required documents?

   No. If you do not wish to attach the required documents, click the next two "Next" buttons and submit. For Unclaimed Property, print the claim form and send the required documents with the Attachment Inventory page. For other claim types, you will receive a letter in the mail requesting the required documents. Send the required documents back with this letter.

   Not attaching the documentation will delay processing of your claim. Your claim is not considered complete until all required documents are received.

5. Can I add attachments to my claim after it is submitted?

   No, once you have submitted your claim you cannot go back and make any changes including adding an attachment. You can use our "Submit Claim Documents" secure electronic upload of documents. This will add your documents securely to you already submitted claim.

December 10, 2019