Wisconsin TeleFile Sales & Use Tax
(File by Phone )
TeleFile allows Wisconsin business owners to file and pay their sales and use tax using a touch-tone phone. This program does not require a personal computer, just a touch-tone phone. You enter your tax information in about 10 minutes.
- It's easy and fast, for you and for the department.
- It does the math to ensure that computations are error-free and your return is less likely to stop for additional processing review.
- It gives a confirmation number to assure the Department received your tax return.
- No forms are mailed to the department.
- TeleFile is available 24 hours a day and 7 days a week except on Sundays from 5:00 - 9:00 AM for regular system maintenance.
Steps on how to use TeleFile for filing sales and use tax:
- Read and follow the instructions in the TeleFile packet. (If you haven't received a packet, download the TeleFile instructions and TeleFile worksheet & payment voucher).
- Complete the worksheet and payment voucher.
- Call TeleFile using a touch-tone phone.
(608) 261-5340 (Madison)
(414) 227-3895 (Milwaukee)
Long distance charges will apply, if applicable. - Use the completed worksheet during the call to enter your tax information when TeleFile asks for it.
- Write the calculated amounts on the worksheet when TeleFile tells them to you.
- At the end of the call, confirm that you wish to file using TeleFile.
Frequently Asked Questions
- Who qualifies for TeleFile?
- What should I do after I finish the call?
- How do I pay the tax due?
- Can someone else TeleFile for me?
- Do I need to send paper copies of the paper return when I TeleFile?
- Do I need a receipt when I TeleFile?
- What if I make a mistake when I am using Telefile?
- Who qualifies for TeleFile?
All Wisconsin business owners who report Wisconsin sales tax, use tax and consumer use tax.
- What should I do after I finish the call?
- If you haven't paid using direct debit during the call, pay any tax due.
- Keep the worksheet along with the confirmation number as your proof of filing.
- How do I pay the tax due?
Make your payment on time using one of the three payment options.
- TeleFile allows you to pay a balance due by direct withdrawal from your checking or savings account during the call. To use direct withdrawal, be sure to have the 9-digit routing number and bank account number available.
- Electronic Funds Transfer
- Credit Card
- Paper check or money order. Use the TeleFile Payment Voucher, if you choose to make your TeleFile payment by paper check or money order.
- Can someone else TeleFile for me?
If you are unable to use a touch-tone phone, you may have someone assist you in making the telephone call. Or you may have your tax preparer TeleFile your return.
- Do I need to send paper copies of the paper return when I TeleFile?
No. As long as you complete the call and receive the confirmation number at the end, TeleFile satisfies your filing requirements for a Wisconsin tax return.
- Do I need a receipt when I TeleFile?
When you TeleFile, you will be given a confirmation number. The confirmation number is verification of filing electronically. Be sure to write this number on your TeleFile worksheet.
- What if I make a mistake when I am using TeleFile?
If you realize the mistake before you have received the confirmation number, hang up, redial, and begin again.
If you already received the confirmation number, you must file a paper return (Form ST-12) to amend your TeleFile return. Check the box on the top of page 1 to indicate the return is amended. Follow the instructions on page 6 of Form S-114, "Instructions for Wisconsin Sales and Use Tax Return,...".
FOR MORE INFORMATION PLEASE CONTACT:
WISCONSIN DEPARTMENT OF REVENUE
Customer Service and Education Bureau
Mail Stop 5-77
P.O. Box 8949
Madison, WI 53708-8949
Phone: (608) 266-2776
Fax: (608) 267-1030
E-Mail Additional Questions
Last updated December 12, 2007