Division of Income, Sales and Excise Tax
Division Administrator: Diane L. Hardt
Telephone: (608) 266-2772
FAX: (608) 261-6240
The Division of Income, Sales and Excise Tax (IS&E) administers individual income, employee withholding, corporate franchise/income, state and county sales/use, estate, excise, recycling and other tax programs. It also administers the homestead, farmland preservation, earned income and other tax credit programs. The division's mission is to promote voluntary tax compliance, identify and address noncompliance, provide excellent service, and promote fairness and equity in tax administration. The division has approximately 650 permanent employees.
To place an order for forms/publications that will be delivered within 7 to 10 days after the placement of your order, please complete the electronic Request Form. If you would like to place an order by submitting a written request via the mail, please complete and mail the Forms Order Blank. Delivery time for forms requested through the mail cannot be guaranteed.
Administration
Includes the Division Administrator, the Technical Services Section and the Criminal Investigation Section, including Alcohol and Tobacco Enforcement.
Deputy Administrator: Lili Best Crane
Criminal Investigation Section -- conducts criminal investigations of individuals suspected of violating Wisconsin tax laws and assists in the prosecution of the offenders. Responsible for enforcing Wisconsin's alcohol and tobacco laws.
Section Chief: Barb Brandt
Telephone: (608) 266-2772
Technical Services -- Coordinates the administration of state tax programs and develops tax forms, publications and administrative rules.
Audit Bureau
Audits income, sales, withholding, motor vehicle fuel and other excise tax returns, and homestead, earned income and farmland preservation credit claims. The bureau encourages taxpayer compliance through office and field audits that may result in assessments and refunds as appropriate. The bureau provides taxpayer information and assistance. The bureau also stores over 6 million documents annually.
Bureau Director: Vicki Gibbons
Telephone: (608) 266-3612Audit Bureau
2135 Rimrock Road, P.O. Box 8906 Mail Stop 5-257
Madison, WI 53708-8906
Telephone: (608) 266-2772
FAX: (608) 267-0834
Compliance Bureau
Collects all delinquent taxes and collects debts for state agencies, counties and municipalities through refund interception. With the Audit Bureau, it provides taxpayer information and assistance.
Bureau Director: Catherine Bink
Telephone: (608) 266-7879Compliance Bureau
2135 Rimrock Road, P.O. Box 8901 Mail Stop 4-206
Madison, WI 53708-8901
Telephone: (608) 266-7879
FAX: (608) 261-6226
Wisconsin Department of Revenue
Division of Income, Sales and Excise Tax
P.O. Box 8933 Mail Stop 6-40
Madison, WI 53708-8933
Telephone: (608) 266-2772
FAX: (608) 261-6240
Customer Service Bureau
Provides accurate and understandable information by responding to taxpayer inquiries, proactively educating customers about the Department's programs and ensuring that Department forms and publications are well-designed and customer friendly.
Bureau Director: Frank Humphrey
Telephone: (608) 266-2772Customer Service Bureau
2135 Rimrock Road, P.O. Box 8949
Mail Stop 5-77
Madison, WI 53708-8949
Telephone: (608) 266-2772
FAX: (608) 267-1030
Tax Operations Bureau
Annually processes over 7 million individual and business tax returns and documents while collecting over $9 billion in Wisconsin tax revenues. Issues over 2.3 million refunds totaling almost $2 billion and additional tax assessments exceeding $60 million each year.
Bureau Director: Nancy Christensen
Telephone: (608) 266-2772Tax Operations Bureau
2135 Rimrock Road, P.O. Box 8903
Mail Stop 3-258
Madison, WI 53708-8903
Telephone: (608) 266-2772
FAX: (608) 264-6884
Wisconsin Department of Revenue
Division of Income, Sales and Excise Tax
2135 Rimrock Road, P.O. Box 8949, Mail Stop 5-77
Madison, WI 53708-8949 -- Telephone: (608) 266-2772
FAX: (608) 267-1030
Last updated July 9, 2008